Thursday, June 30, 2011

GUARDIAN WALK-THRU and MORE PICS

We met with our Guardian rep. this morning to discuss the layout of the security system, outlets (telephone, cable, data), and audio/speaker system.  We were a little disappointed that we only got to the main and 2nd floor, and that we had to reschedule the walk-thru in the basement to next Friday because RH did not have the steps completed to access the basement; nor was the framing completed in the basement.  Also, according to Guardian, they are unable to start tomorrow because the framing and electrical is not complete.  The Guardian rep. indicated that they should be able to start on Tuesday and should be finished in a day or two. 

We contacted the PM to express our frustration because we feel we should have received a heads up regarding any delays with the framing or electrical because both the PM and RH sales rep. were well aware that we were scheduled to be onsite this morning.  The PM expressed that Guardian should have been able to finish the walk-thru today and begin work tomorrow and indicated that he would follow-up with the Guardian rep. 
During our walk-thru we notices a few more (minor) surprises that we brought to the PM's attention.

1) Master Bathroom decking was installed for an enclosed tub (see pic below). Now for those of you who have been following our blog since conception are well aware that we are installing a custom claw foot tub after closing.  When we brought it to the PM's attention; he informed me that he was aware of it and was not surprised that we brought it up.  The PM indicated that it was a communication error amongst the framing crews and that it would be removed.  Our frustration was if the PM knew about it and knew we were going to be onsite today; don't you think he could of contacted us (email, text, phone) to give us a heads up prior to us finding it out on our own.  Oh well, it has been taken care of and we are ready to move on.

BEFORE
bathroom with decking for enclosed tub

UPDATED PICTURE a few hours later...

AFTER
decking removed, ready for the claw foot tub


2) Master Bedroom closets - base on the layout specs that we received (via RH website) the access to the closets were via the bedroom; however, we noticed that the framing was completed that we would access the closets after we enter the bathroom.  Now we actually are ok with this layout; however, it would have been nice to know before hand just in case this was not ok with us.  When we brought it up to the PM; he was unaware of it and indicated that he would look into it when he got onsite.

UPDATE added at 4:42 p.m.: After speaking with the PM, it is our understanding that this is the correct layout for the bathroom because we upgraded to the luxury owner's suite with a 3 car garage; however, it does not reflect correctly on RH's website.  So we apologize for taking it out on the PM; we should have noticed this when we viewed the blueprints during the pre-construction meeting.  As we mentioned before, we are very happy with this layout and have no complaints.  We appreciate that the PM took a lot of time this afternoon to clear up the confusion.

doorway to the closet on the left
doorway to the closet on the right


The following are a few more pictures that we snapped during our visit. 


Fireplace in family room
HVAC system in attic
for the 2nd floor
bathroom and shower
bedroom #2
HVAC
for main floor and solarium
front view
grading is almost complete

Overall today's visit was very productive.  We will receive our weekly call from the PM tomorrow, which will let us know what was completed this week and what is planned to begin next week.

Until then, we are working on scheduling for a sprinkler system to be installed in the front yard and gathering estimates for professional movers.  Any information or guidance is greatly appreciated.

10 comments:

BD said...

We will be looking for someone to install a sprinkler system as well. How are you finding them...landscapers?

Chelly said...

Wow that was a goof that they made. I'm glad that you're PM is going to quickly correct the issue. Would have been nice for him to give you a ring.

The house is coming along great. It looks better everytime I see new pics. :)

BD said...

Oh my...how can your PM possible think that you could have finished the walk-thru if there were no stairs to get down to the basement. I am sure for safety reasons that they would not want you climbing down a ladder to get there.

Anonymous said...

Glad to hear the issues were resolved for you, the house looks amazing! I never even thought about looking into a sprinkler system for the yard, I might just have to do that! Don't have any advice on the movers, we're doing it all ourselves.

HW said...

@BD - We kind of agree with the PM regarding the walk-thru, but understand where the Guardian rep was coming from. We could have entered the basement through the egress window; however, the Guardian rep. did not feel comfortable pursuing with the walk-thru because the framing wasn't done.

Regardless, it is over and everything is good now. We had a great conversation/visit with the PM this afternoon and everything is on schedule and moving along nicely.

HW said...

We updated this blog with a picture of the decking in the bathroom removed...it makes the bathroom look huge. Also, we noted that the closets are correct and we are pleased with the layout.

We had a great meeting with the PM this afternoon and we are very please with the outcome.

Noey814 said...

WOW!! They got that tub issue fixed quick! =)

I'm glad that in end, all is going well! It's going up quick! I'm still in awe over the size of your home! lol

Mike said...

Heather, regarding the master BR closets, the website does not properly reflect when you select both the Luxury Owner's Suite AND the 3-car garage.
Your closets are correctly accessed immediately to the left and right when you walk into the master bath.
However if you only got a 2-car garage, they would have been accessed directly from the Master BR. The 3-car garage makes the bathroom much longer.
We have the same arrangement as you and like it very much.

HW said...

@BD regarding the landscaper - we googled irrigation systems within our zip code and focused on the landscaping businesses that coudl do the irrigation and some of our landscaping needs. We are asking them to submit us with a design for bid. We hope to finalize our decision by mid-August and schedule for the work to begin right after closing.

BD said...

Thanks for the tip...I will be trying to find someone to install the sprinkler system, do some landscaping design and installation, and possible design and install a patio.